Acceptable Usage Policy (AUP) for Internet and Telephone Services
1. Introduction
This Acceptable Usage Policy (AUP) outlines the terms and conditions for customers using internet and telephone services provided by Associated Telecom Limited. By using our services, you agree to comply with this policy, which is designed to ensure fair, responsible, and lawful use.
2. Acceptable Use
Customers must:
- Use the services for lawful and ethical purposes only.
- Ensure that their use does not disrupt or degrade the quality of service for others.
- Protect account credentials and prevent unauthorized access.
- Comply with all applicable laws, regulations, and industry standards.
3. Prohibited Use
Customers must not:
- Use services for illegal activities, including fraud, hacking, or copyright infringement.
- Send spam, phishing messages, or engage in other abusive communications.
- Use excessive bandwidth or create network congestion that negatively impacts other users.
- Distribute or access harmful, offensive, or obscene content.
- Use the services to harass, threaten, or defame others.
- Attempt to bypass security measures, including unauthorized access to systems or data.
4. Fair Usage & Network Management
- Unlimited plans are subject to fair usage policies to prevent excessive consumption that may affect service quality.
- We reserve the right to manage network traffic to maintain service performance for all users.
5. Monitoring & Enforcement
Associated Telecom may monitor usage to ensure compliance with this policy. Violations may result in:
- Warnings or service restrictions.
- Temporary or permanent suspension of service.
- Legal action if required.
6. Policy Updates
This policy is subject to change. Continued use of our services implies acceptance of any updated terms.
