Big Tech, Human Touch
We combine enterprise-grade capability with down-to-earth service. Every client gets a UK-based account manager who knows their name, their business, and their goals.
People who connect businesses.
Authorised suppliers of the leading providers
Genuinely dedicated to elevating your connections.
Bespoke, Unified Connectivity
Mobiles, UC, broadband, IT support, and cybersecurity: all connected seamlessly. Because your business shouldn’t have to juggle multiple providers or platforms.
Smarter Connectivity Solutions
Our custom connectivity checker analyses data from 12 providers to find the fastest, most cost-effective service in your area.
Frequently asked questions
Some commonly asked questions our clients tend to have. If you can’t see what you’re after, just give us a shout.
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Do you offer contracts or flexible terms?
We have standard 12-60 month terms and provide flexibility during your agreement and we can offer all services on a pay monthly basis supporting your businesses evolving needs and scalability.
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What’s your typical onboarding timeline?
Next Day on some occasions but typically 2-4 weeks for most services: from sign and process to install/connect, and check-in. Complex setups are scheduled around your availability for zero disruption.
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What areas do you cover geographically?
UK-wide service from our base, with engineer visits, next-day hardware delivery, and remote support ensuring nationwide reliability regardless of location.
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What’s different about your support?
We’re real people that care, as in 99% of calls are answered within 30 seconds kind of care. Proactive tools like ATOM auto-fix IT issues, plus account managers for bills, optimisation, and 24/7 access.
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How do you make switching providers painless?
Every service follows a simple process: assessment, seamless migration (onsite/remote), and dedicated aftercare. We handle number porting, installs, and training to eliminate downtime.
Duncan and the team as always have been professional, thorough, knowledgeable and explained all the options available in the process. I have been using AT for a number of years for my business and family and cannot recommend them highly enough. Will continue to use them for all my Telecommunication…
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Associated Telecom have just taken over as our supplier. The whole process has been handled so quickly and professionally. They have supported us every step of the way. On the change over day an engineer was sent to our office to take care of everything for us. We did not have to do a thing. It…
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Great service as always from Associated Telecom, and in particular Duncan, our Account Manager. He always provides great advice, follows up promptly, and makes sure orders are processed quickly and efficiently. Highly recommended.
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great customer service
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thankyou for your quick response in dealing with my issue
very efficient as usual
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I had an excellent experience working with Lizz at Associated Telecom. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to answer all my questions, made the entire process smooth and stress-free, and went above and beyond to ensure everything was h…
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Associated Telecom provide an amazing service. Duncan is so efficient, friendly and always available to help with anything. They really have helped out our company in many ways. Incredible service!!
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Alexandra was excellent, they kept me informed all along the process and are very professional. Highly recommended.
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