Built for hybrid work
Staff can make and receive business calls from anywhere with an internet connection, keeping your team responsive whether in the office, at home or abroad.
Business phone systems built for modern work.
Authorised suppliers of the leading providers
Cloud telephony that works anywhere.
11. Move off legacy lines
We review your current setup, agree on what you need from your phone system, and design a VoIP solution that fits how your teams actually work.
22. Port numbers, install, go live
We handle number porting, broadband checks, and hardware or app setup, onsite or remote, with training included so everyone’s confident from day one.
33. Scale and evolve with ease
Add users, sites or features in a few clicks, with our team on hand to tweak call flows, IVRs and integrations as your business grows.
Meet your Shropshire contact…
Measured by results, not just promises.
40
%
Typical savings vs traditional phone systems
200
+
CRM and business tools easily integrated
1
App for calls, video, and messaging across all systems.
VoIP that does more than ring.
Feature-rich as standard
Call recording, voicemail-to-email, professional IVR, queues and analytics included as core features, not costly bolt-ons that inflate your monthly bill.
Future-proof and secure
Internet-based calling reduces fraud risk compared to legacy lines, with recommended connectivity options discussed upfront to maintain crystal-clear, reliable call quality.
Works with your tools
Integrates with 200+ CRM and business applications, so your team sees caller info instantly and can log calls without hopping between systems.
Frequently asked questions
Some commonly asked questions our clients tend to have. If you can’t see what you’re after, just give us a shout.
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Why move from a traditional phone system to VoIP?
You get better call quality, lower costs, stronger fraud protection and far greater flexibility for remote or multi-site teams.
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Can my team use VoIP at home or abroad?
Yes, they can use the desktop or mobile app anywhere with an internet connection, while still presenting your main business numbers.
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Do I need special broadband for VoIP?
Not necessarily, but we’ll recommend the right connectivity to guarantee consistent call quality and reliability for your call volumes.
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What features are included as standard?
Calling, video meetings, messaging, call recording, voicemail to email, IVR and more; all delivered through a single, easy-to-use app.
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How difficult is it to switch from my current provider?
We manage the entire migration, including number porting, configuration, installation and training, to make sure there’s no downtime or missed calls.
Broadband
High-speed, reliable fibre and leased lines designed for business, ensuring uninterrupted connectivity for critical operations and remote teams.
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Cyber Security
Advanced threat detection, firewalls, and compliance support that protect your data, customers, and reputation from evolving digital risks.
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IT Support
Proactive, 24/7 managed services fixing issues before they disrupt; covering hardware, software, and networks for peace of mind.
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Mobile
Scalable plans, latest devices, and data packages that keep field staff, office workers, and executives connected on the go.
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On Hold Marketing
Custom audio messages that engage callers during waits, turning hold time into branded opportunities that drive sales and loyalty.
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Unified Communications
Integrate calls, video, chat, and messaging seamlessly, upgrading team collaboration without the complexity of multiple tools.
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VoIP
Cloud-based phone systems that slash costs while delivering HD calls, mobility, and features like call routing, made for modern SMEs.
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Duncan and the team as always have been professional, thorough, knowledgeable and explained all the options available in the process. I have been using AT for a number of years for my business and family and cannot recommend them highly enough. Will continue to use them for all my Telecommunication…
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Associated Telecom have just taken over as our supplier. The whole process has been handled so quickly and professionally. They have supported us every step of the way. On the change over day an engineer was sent to our office to take care of everything for us. We did not have to do a thing. It…
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Great service as always from Associated Telecom, and in particular Duncan, our Account Manager. He always provides great advice, follows up promptly, and makes sure orders are processed quickly and efficiently. Highly recommended.
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great customer service
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thankyou for your quick response in dealing with my issue
very efficient as usual
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I had an excellent experience working with Lizz at Associated Telecom. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to answer all my questions, made the entire process smooth and stress-free, and went above and beyond to ensure everything was h…
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Associated Telecom provide an amazing service. Duncan is so efficient, friendly and always available to help with anything. They really have helped out our company in many ways. Incredible service!!
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Alexandra was excellent, they kept me informed all along the process and are very professional. Highly recommended.
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