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Seamless business comms across calls, video, mobile.


Authorised suppliers of the leading providers

One platform for all business communication.

Business Headset on a stand in a telecom office.
Associated Telecom office staff member wearing a headset.

11. Unify your tools

We combine VoIP, mobile, video and messaging into one platform, designed around how your teams actually collaborate.

22. Switch without chaos

Smooth migration ports numbers, sets up apps/devices, and trains staff, keeping everyone connected from day one.

33. Work from anywhere

Single app for desktop, mobile, desk phone that scales users, adds sites and integrates CRMs as your business evolves.

Time to upgrade your communications?

Get in touch

Meet your Shropshire contact…

AT_LizzHandley

Lizz Handley

Head of Unified Communications

Measured by results, not just promises.

200 +

CRM integrations for instant caller ID

40 %

Lower costs vs siloed communication tools

1

Unified business communication suite

Unified Comms that unifies your business.

All networks covered

Mobile from EE/O2/Vodafone/Three + VoIP/broadband backbone ensures coverage wherever your team works.

Calls anywhere, anytime

Use business numbers on mobile/desktop apps from office, home, or abroad; true flexibility for modern teams.

Fraud-proof comms

Cloud-based VoIP eliminates legacy line vulnerabilities, creating safer comms than traditional systems with built-in protections.

No hardware headaches

Pure cloud delivery means zero expensive desk phones—scale via apps with instant provisioning.

“We’ve been working with Associated Telecom for some time, and our account manager, Duncan Biddle, has consistently provided excellent support. He takes the time to understand our business needs and always offers the best options for our situation.”

Thorpes Joinery

“Having recently switched providers from another Telford based company, the difference is night and day. The whole process was exceptionally smooth, and AT even moved some goalposts to ensure we had our new system up and running quicker than originally expected.”

Nick Lewis

“From start to finish, the service from associated telecom has been excellent. Every step of the way, the team has been approachable, proactive, and reliable. We wouldn’t hesitate to recommend associated telecoms to anyone looking for a first-class telecoms provider.”

Steve Rowe

“Transferred over to Associated Telecom and we're very happy. The support team including Alex and Josh have been brilliant with all the help we've needed. Would definitely recommend them to anyone thinking of changing phone & broadband providers”

Lulu

“We’ve just had our new VOIP telecom system installed by Associated Telecom and the whole experience has been brilliant from start to finish. Normally telecom companies miss sell and have many hidden charges, this has not been the case with Associated Telecom and so far we've been very pleased with the experience.”

Aki Ellahi

“We’ve had a fantastic experience with Associated Telecom. Their customer service has been excellent from start to finish, and the team made the whole process of installing our new phone system smooth and hassle-free. Everyone we dealt with was professional, helpful, and genuinely focused on making sure everything worked perfectly for our business. Highly recommended to anyone looking for a reliable and knowledgeable telecoms provider.”

David

Frequently asked questions

Some commonly asked questions our clients tend to have. If you can’t see what you’re after, just give us a shout.

  • What does Unified Communications include?

    VoIP calling, video meetings, mobile plans, messaging, all unified in one platform with CRM integration.

  • Do I replace my current phone system?

    Yes, we migrate everything to cloud UC, meaning lower costs and better featuresthat work anywhere with internet.

  • Can remote workers use business numbers?

    Absolutely. Mobile app presents your main numbers from home, abroad, or client sites easily.

  • How does it work with my existing tools?

    Seamlessly plugs into 200+ CRMs and business apps so caller info pops up automatically across your whole team.

  • What’s the benefit over separate services?

    One bill, one support team, one platform instead of juggling providers and incompatible tools.

Connect your business, inside and out

Broadband

High-speed, reliable fibre and leased lines designed for business, ensuring uninterrupted connectivity for critical operations and remote teams.

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Associated Telecom business professional using a laptop at a desk.

Cyber Security

Advanced threat detection, firewalls, and compliance support that protect your data, customers, and reputation from evolving digital risks.

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Associated Telecom staff member working at a desk with a headset.

IT Support

Proactive, 24/7 managed services fixing issues before they disrupt; covering hardware, software, and networks for peace of mind.

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Mobile

Scalable plans, latest devices, and data packages that keep field staff, office workers, and executives connected on the go.

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Employee working at a desk with a computer in an office.

On Hold Marketing

Custom audio messages that engage callers during waits, turning hold time into branded opportunities that drive sales and loyalty.

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Customer support team working in an office with associated telecom branding.

Unified Communications

Integrate calls, video, chat, and messaging seamlessly, upgrading team collaboration without the complexity of multiple tools.

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Associated Telecom branded office door with frosted glass VoIP logo.

VoIP

Cloud-based phone systems that slash costs while delivering HD calls, mobility, and features like call routing, made for modern SMEs.

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Hear from our lovely customers

Simon Osborn

Simon Osborn

2 months ago
Duncan and the team as always have been professional, thorough, knowledgeable and explained all the options available in the process. I have been using AT for a number of years for my business and family and cannot recommend them highly enough. Will continue to use them for all my Telecommunication…
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Jo O'Rourke

Jo O'Rourke

2 months ago
Associated Telecom have just taken over as our supplier. The whole process has been handled so quickly and professionally. They have supported us every step of the way. On the change over day an engineer was sent to our office to take care of everything for us. We did not have to do a thing. It…
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Rob Mackley

Rob Mackley

2 months ago
Great service as always from Associated Telecom, and in particular Duncan, our Account Manager. He always provides great advice, follows up promptly, and makes sure orders are processed quickly and efficiently. Highly recommended.
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AA CATERING EQUIPMENT

AA CATERING EQUIPMENT

2 months ago
great customer service
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Carmal Yarwood

Carmal Yarwood

2 months ago
thankyou for your quick response in dealing with my issue very efficient as usual
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Ben Halstead

Ben Halstead

2 months ago
I had an excellent experience working with Lizz at Associated Telecom. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to answer all my questions, made the entire process smooth and stress-free, and went above and beyond to ensure everything was h…
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Barry

Barry

2 months ago
Associated Telecom provide an amazing service. Duncan is so efficient, friendly and always available to help with anything. They really have helped out our company in many ways. Incredible service!!
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James Taylor-Nye

James Taylor-Nye

3 months ago
Alexandra was excellent, they kept me informed all along the process and are very professional. Highly recommended.
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