Cookie Policy

This Cookie Policy explains how Associated Telecom Limited, doing business as Associated Telecom (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our website at www.associated-telecom.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Associated Telecom Limited) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for many reasons. Some cookies are required for technical reasons for our site to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our site for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through at www.associated-telecom.com and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at info@associated-telecom.com or by post to:

Associated Telecom
Pemberton House
Stafford Park 1
Telford
TF3 3BD

Duncan and the team as always have been professional, thorough, knowledgeable and explained all the options available in the process. I have been using AT for a number of years for my business and family and cannot recommend them highly enough. Will continue to use them for all my Telecommunication…

Associated Telecom have just taken over as our supplier. The whole process has been handled so quickly and professionally. They have supported us every step of the way. On the change over day an engineer was sent to our office to take care of everything for us. We did not have to do a thing. It…

Great service as always from Associated Telecom, and in particular Duncan, our Account Manager. He always provides great advice, follows up promptly, and makes sure orders are processed quickly and efficiently. Highly recommended.

great customer service

thankyou for your quick response in dealing with my issue very efficient as usual

I had an excellent experience working with Lizz at Associated Telecom. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to answer all my questions, made the entire process smooth and stress-free, and went above and beyond to ensure everything was h…

Associated Telecom provide an amazing service. Duncan is so efficient, friendly and always available to help with anything. They really have helped out our company in many ways. Incredible service!!

Alexandra was excellent, they kept me informed all along the process and are very professional. Highly recommended.