Skip to content

Enterprise-grade cyber security, SME pricing.


Authorised suppliers of the leading providers

Managed security that stops threats dead.

Telecom worker seen from behind using a headset at a desk.
Associated Telecom team member typing on a laptop beside office screens.
Associated Telecom office worker monitoring screens from a workstation.

11. Initial recon & planning

We assess your setup, identify risks, and build a custom plan covering endpoints, email, and cloud.

22. Onsite rollout

Deploy advanced protection across desktops, email and cloud with 24/7 monitoring that activates instantly.

33. Monthly insights

Detailed reports show threats blocked, plus constant Microsoft 365 scanning keeps your business constantly protected.

Time to upgrade your cyber security?

Get in touch

Meet your Shropshire contact…

AT_ConnorSilman

Connor Silman

Head of Managed Services

Measured by results, not just promises.

24/7

Real-time threat monitoring

2

Tiered security packages

100 %

Best-in-class protection coverage

Cyber security that’s proactive, not reactive.

Comprehensive coverage

Advanced desktop/laptop, email, cloud protection that blocks threats before they hit your business.

Monthly threat reports

Clear insights that lead to actioned alerts and neutralised risks; transparency you can act on.

Cyber essentials ready

We hold both Cyber Essentials and Plus internally, ensuring your business is receiving accredited, high-level service.

Scalable packages

We offer tiered packages that work with your business to ensure you’re never paying for more than you need.

“We’ve been working with Associated Telecom for some time, and our account manager, Duncan Biddle, has consistently provided excellent support. He takes the time to understand our business needs and always offers the best options for our situation.”

Thorpes Joinery

“Having recently switched providers from another Telford based company, the difference is night and day. The whole process was exceptionally smooth, and AT even moved some goalposts to ensure we had our new system up and running quicker than originally expected.”

Nick Lewis

“From start to finish, the service from associated telecom has been excellent. Every step of the way, the team has been approachable, proactive, and reliable. We wouldn’t hesitate to recommend associated telecoms to anyone looking for a first-class telecoms provider.”

Steve Rowe

“Transferred over to Associated Telecom and we're very happy. The support team including Alex and Josh have been brilliant with all the help we've needed. Would definitely recommend them to anyone thinking of changing phone & broadband providers”

Lulu

“We’ve just had our new VOIP telecom system installed by Associated Telecom and the whole experience has been brilliant from start to finish. Normally telecom companies miss sell and have many hidden charges, this has not been the case with Associated Telecom and so far we've been very pleased with the experience.”

Aki Ellahi

“We’ve had a fantastic experience with Associated Telecom. Their customer service has been excellent from start to finish, and the team made the whole process of installing our new phone system smooth and hassle-free. Everyone we dealt with was professional, helpful, and genuinely focused on making sure everything worked perfectly for our business. Highly recommended to anyone looking for a reliable and knowledgeable telecoms provider.”

David

Frequently asked questions

Some commonly asked questions our clients tend to have. If you can’t see what you’re after, just give us a shout.

  • How often do you review my security setup?

    Continuously through Microsoft 365 and our security suite, our in-depth monthly reports highlight changes and improvements needed.

  • What triggers most clients to choose you?

    Recent breaches, cyber insurance needs, or incidents in their industry; proactive protection prevents repeats.

  • Are services bundled with other offerings?

    Yes, available standalone or as part of our Managed IT Complete package for full coverage.

  • Do you handle remediation for alerts?

    Absolutely. 24/7 monitoring with instant fixes for threats across endpoints, email, and cloud.

  • What makes your solution affordable?

    Best-in-class tools cover all essentials without enterprise markups – tailored for SMEs like yours.

Connect your business, inside and out

Broadband

High-speed, reliable fibre and leased lines designed for business, ensuring uninterrupted connectivity for critical operations and remote teams.

Learn more
Associated Telecom business professional using a laptop at a desk.

Cyber Security

Advanced threat detection, firewalls, and compliance support that protect your data, customers, and reputation from evolving digital risks.

Learn more
Associated Telecom staff member working at a desk with a headset.

IT Support

Proactive, 24/7 managed services fixing issues before they disrupt; covering hardware, software, and networks for peace of mind.

Learn more

Mobile

Scalable plans, latest devices, and data packages that keep field staff, office workers, and executives connected on the go.

Learn more
Employee working at a desk with a computer in an office.

On Hold Marketing

Custom audio messages that engage callers during waits, turning hold time into branded opportunities that drive sales and loyalty.

Learn more
Customer support team working in an office with associated telecom branding.

Unified Communications

Integrate calls, video, chat, and messaging seamlessly, upgrading team collaboration without the complexity of multiple tools.

Learn more
Associated Telecom branded office door with frosted glass VoIP logo.

VoIP

Cloud-based phone systems that slash costs while delivering HD calls, mobility, and features like call routing, made for modern SMEs.

Learn more

What our very kind customers say

Simon Osborn

Simon Osborn

2 months ago
Duncan and the team as always have been professional, thorough, knowledgeable and explained all the options available in the process. I have been using AT for a number of years for my business and family and cannot recommend them highly enough. Will continue to use them for all my Telecommunication…
Read more
Jo O'Rourke

Jo O'Rourke

2 months ago
Associated Telecom have just taken over as our supplier. The whole process has been handled so quickly and professionally. They have supported us every step of the way. On the change over day an engineer was sent to our office to take care of everything for us. We did not have to do a thing. It…
Read more
Rob Mackley

Rob Mackley

2 months ago
Great service as always from Associated Telecom, and in particular Duncan, our Account Manager. He always provides great advice, follows up promptly, and makes sure orders are processed quickly and efficiently. Highly recommended.
Read more
AA CATERING EQUIPMENT

AA CATERING EQUIPMENT

2 months ago
great customer service
Read more
Carmal Yarwood

Carmal Yarwood

2 months ago
thankyou for your quick response in dealing with my issue very efficient as usual
Read more
Ben Halstead

Ben Halstead

2 months ago
I had an excellent experience working with Lizz at Associated Telecom. From start to finish, she was professional, knowledgeable, and incredibly helpful. She took the time to answer all my questions, made the entire process smooth and stress-free, and went above and beyond to ensure everything was h…
Read more
Barry

Barry

2 months ago
Associated Telecom provide an amazing service. Duncan is so efficient, friendly and always available to help with anything. They really have helped out our company in many ways. Incredible service!!
Read more
James Taylor-Nye

James Taylor-Nye

3 months ago
Alexandra was excellent, they kept me informed all along the process and are very professional. Highly recommended.
Read more