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Business VoIP Telecoms

We believe in making communication simple.

Here’s what we offer

With VoIP telecoms, you can place and receive calls over the internet for lower landline costs and ultimate flexibility.

The future of telephony 

Voice over Internet Protocol (VoIP) gives you a cloud-based phone system that can help future-proof your business. Compatible across all devices and operating systems, all you need is a stable internet connection for total flexibility and increased productivity. With no specialist hardware involved, VoIP telecoms will keep you connected in almost every scenario, so you can stay connected whatever happens.

Designed to help businesses grow, VoIP phone systems are also completely scalable and ideal for everyone from SMEs to global enterprises. We’ll help you choose a plan that suits the size of your business, and make sure you have a local number for your target market. This means that if you’re based in Telford, you can have a local number for London, New York or even Tokyo. 

Cloud-based phone systems are the future and our business VoIP solutions are designed to help you grow.

  • User-friendly Interface
  • Lower Call Costs
  • Auto Attendant
  • Easy Control Features
  • One Number, Anywhere
  • Flexible Working
  • Transparent Billing
  • Personal Account Manager

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VoIP expert today.
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Why choose us?
Affordable solutions packed with benefits

We bring you affordable VoIP telecoms services packed with advanced call management features. The clear interface also allows you to oversee your company’s entire communications structure, letting you know who’s available or engaged at a glance. This streamlines all your calls, helping you quickly connect customers with someone who can help and keeping communication between colleagues and customers simple. 

By turning business mobiles into an extension of your office landline, VoIP phone systems also mean that your team members can be reached on one number for multiple devices. So whether they’re on the move or at their desk, one number is all you need to dial. Paired with great features like auto attendant and call recording, VoIP can help you deliver amazing customer service and ultimately grow your business. 

With cloud-based phone systems offering greater features and flexibility at affordable price points, more and more companies are opting for VoIP telecoms solutions. Find out more about the benefits here, or get in touch and welcome your business to the future of telephony.

User-friendly interface

The VoIP phone system we use provides a wide range of call management features that are accessed via the web, meaning it can be used on any internet-enabled device. The dashboard gives a clear overview of your call history, voicemail and recorded calls, while personalised settings are quick and easy to set. 

The administrator interface also features powerful management capabilities. Manage your company’s communication right down to individual users, giving you the freedom to control calls quickly and effectively. Easy to learn and simple to use, our VoIP telecoms solution will streamline your business communication while helping increase productivity and deliver amazing customer service.

Call recording

Using a cloud-based phone system, you can record and save inbound or outbound calls for compliance, customer service or audit purposes. These can then be accessed through a secure web portal, giving you easy access to saved calls and all their details whenever you need them. 

This optional feature can also be managed to suit your needs. You can choose to record all calls, some calls or record calls on demand, putting you in control of your cloud-based phone system.

Flexible working

VoIP phone systems allow you and your teams to work anywhere with an internet connection, making VoIP an ideal option for anyone working from home. Since your team will no longer be tied down to a specific location, using a cloud-based phone system is a great way to future-proof your business. 

With VoIP telecoms solutions, you can be reached at one number on any device regardless of your location. So if the office gets closed or you’re heading abroad to meet an international client, your number will never change. And since you’re not tied down to a landline or local network, this also cuts down the costs of landline rentals and international calls. 

VoIP is an affordable communication solution that will keep your colleagues and customers connected, anywhere in the world.


VoIP phone systems also cut down your admin time by giving your callers the freedom to transfer themselves directly to the people they need with a pre-set menu of options. This not only allows your colleagues to spend more time working and less time transferring calls, but also streamlines your communication for an excellent customer experience.

You can also create announcements for everything from opening hours and seasonal greetings to friendly reminders and alternative contact details. This keeps your communication on brand and helpful at every point of contact. 

Communications bundles

Looking for mobile and broadband as well business VoIP phone systems? We can bundle all your services together under one roof, keeping your bills simple while making you even greater savings. 

If you do find yourself facing technical issues with any of your services, then our team of UK experts will handle everything directly. Simply get in touch with your account manager and they will make sure your business stays connected with VoIP, mobile and broadband. That means no more call centres, just seamless solutions that keep you connected.

Free bill analysis

Want to find out exactly how VoIP telecoms can help your business grow and save money? Get in touch and arrange your free bill analysis. We’ll identify exactly where you could be making savings, helping you find the most cost-effective solutions for your business. With no landline rental or hardware, VoIP telecoms could be the option for you.

We’ll take a look at your current plan and then draw up a plan better suited to your usage and needs. Our experts in cloud-based phone systems will also talk you through all the benefits of VoIP, showing how this modern technology can help keep your teams better connected. By showing you just how much your business could save, we’re dedicated to helping you find the best communication solutions for your business.

what people have to say

As a strategic partner with Mainline, Associated Telecom delivers great levels of EE business as well as excellent customer support both pre and post sale. Our partnership with Associated Telecom has been established for a number of years and the team are engaging, customer focused and professional.

Mainline Digital Communications Ltd, a wholly-owned subsidiary of BT

Plan.com has been partners with Associated Telecom since December 2014. From the very beginning, Associated Telecom has shared our focus and commitment to delivering the best possible customer service and experience, ensuring customers remain loyal and satisfied.

Pete McMurrie, Head of Customer and Partner Experience – Plan.com

I have used Associated Telecom for 2 years now and they have answered all my needs. My Veteran Support Group answers the needs of Veterans of all ages and it’s great to know that communications are on point so as to keep the continuity of the business running. I really couldn’t be happier with the service and care they provide.

Craig Robbins – MD – CVSG

The service from Associated Telecom over the last two years has taken the “hassle factor” out of running mobile phones …. Any issues have been dealt with quickly and effectively and I would have no hesitation in recommending Associated Telecom.

Richard Beedle – Richard Beedle Steel Solutions Ltd



From the first meeting and especially since joining Associated Telecom we have been thoroughly impressed with their advice, excellent level of service and with the reduction in cost we have experienced. Based on this we would have no hesitation in recommending Associated Telecom to other local businesses.’

Ashley Washington – WZ Packaging Limited


“Associated Telecom have provided mobile phones for Energize team over the past two years and since changing to them we’ve had better phone signal, cheaper bills and on-going support from the Associated Telecom team.”

Chris Child – Chief Executive, Energize