It has been a very busy month at Associated Telecom during September, so we thought we’d give you an insight into what we’ve been getting up to and keep you on the journey with us!
Whilst looking after our existing customers, we have seen a lot of growth during Q3 of the year through our Communication Specialists bringing on new businesses, as well as existing mobile customers expanding their teams and growing their current accounts with us. We have also purchased a new mobile customer base from M-Viron Staffs Limited, increasing our mobile customer base by 20%. After careful consideration made by M-Viron Staffs Limited, we were chosen amongst many other businesses who put themselves forward for this exciting opportunity so we feel very lucky. This has been an busy but rewarding time at Associated Telecom through transitioning the new customers over and introducing ourselves as a company. We will continue to give them the exact same service as the M-Viron Staffs team, and we are excited to start building on these new relationships with the customers.
During the summer, we had some new starters join the team- Lily, Maria, Richard, Steven and Jamie. Richard, Maria and Jamie have joined the Business Development department, where they will be growing our customer base. Lily and Steven will be based on our Admin/ Support team, dealing with any customer queries and making sure systems are running smoothly. We have had a crazy few months over summer with people enjoying their annual leave and summer holidays, but September has allowed the team to all work alongside each other as a full team and allow the new starters to really settle in- go check out our meet the team page where you can get to know the team a little better. We will have two new starters joining the team within the next couple of weeks, who will be based in our landline department. Landline is such a key focus at the moment, due to the 2025 switch-over and making sure businesses are using the right products for when this takes place. If you are wanting to find out more about the switch-over and what this means for your business, check out our landline blog post to find out more. We have plans to keep expanding the team, so keep your eyes peeled for any upcoming job adverts on our careers page.
Raising some money for our chosen charities has also been a key focus over the September month. We managed to raise £150 at our charity bake sale, in aid of Telford Support Crisis, where we were able to purchase a variety of food items that the charity were in need of. It was such a fun way of getting the office together, whilst all in aid of a good cause. With the rise of gas and electric over the upcoming months, there is an even bigger need to help support people who are in financial crisis. Some of the team also took part in the Gamma Rally Race at the end of September, where they drove from the UK all the way to Geneva, whilst pitting stopping at a few other countries and taking part in some challenges a long the way. The office helped towards raising a grand total of £80,000 for Special Effects and ATE which is amazing! We have some some charity fundraising events coming up before the end of the year, so keep your eyes peeled.
Associated Telecom continues its recent expansion with the opening of a new Sales Office situated in Leamington Spa. In a move aimed at better serving our valued customers and broadening our reach, Associated Telecom is pleased to announce the opening of a new sales office in the charming town of Leamington Spa. This strategic step
After the success of our first webinar, we’re holding a second this April. Join us for the free 30-minute live demo of Horizon Contact, followed by a Q&A session. Register Here When — Wednesday 19th April 2023Where — Watch live online, or watch on demand at a time that suits youGet Access — Register here
We understand the pain of being inundated with customer calls on a Monday morning and having to deal with unhappy customers who have been on hold for some time. We understand that not every customer will have the same query and may need to speak to different departments within the business. We understand that a
It has been a very busy month at Associated Telecom during September, so we thought we’d give you an insight into what we’ve been getting up to and keep you on the journey with us! Whilst looking after our existing customers, we have seen a lot of growth during Q3 of the year through our
Our next team member who we would like to introduce is Tom, our Sales manager. You got a slight insight into who Tom on our social media, but we wanted you all to get to know him a little better 😊 What have you learnt about yourself whilst at Associated Telecom? Prioritise and make time
Our next team member who we would like to introduce is Connor, our Operations manager. You got a slight insight into who Connor is on our social media, but we wanted you all to get to know him a little better 😊 What have you learnt about yourself whilst at Associated Telecom? I have learnt
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Our next team member who we would like to introduce is Lorna, our wonderful Service and Provisioning manager. You got a slight insight into who Lorna is on our social media, but we wanted you all to get to know her a little better 😊 Favourite thing about your role at Associated Telecom? I really
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A quick guide to VoIP terminology When helping businesses transition to a VoIP communication solution, there’s often a lot of industry jargon that tends to pop up. This can be tricky to understand, making the whole process more confusing than it needs to be. That’s why at Associated Telecom, we’ll avoid using complicated terminology wherever
Meet Duncan, our Account Manager Our next team member who we would like to introduce is Duncan, one of our Account Managers. You got a slight insight into who Duncan is on our social media, but we wanted you all to get to know him a little better 😊 What better way to start than
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