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IT Support

Delivering support that keeps your business functioning

Here’s what we offer

As the world moves more and more to cloud based systems, connectivity and reliable, well-functioning hardware and software are the bedrock of every company.

Even a short, temporary malfunction can take a toll on employees’ productivity, quality of service, and, as a result, customer satisfaction. That is why impeccable IT support goes hand in hand with market leading products to keep your business functioning at 100%.

We prioritise understanding and fulfilling our customers’ needs, ensuring their satisfaction and success, rather than focusing solely on selling our products or services.

We provide transparent pricing and clear billing, ensuring customers are aware of all charges and experience no unexpected expenses at the end of each month.

Our UK based team consists of the best computer technicians with years of experience in different fields, so we are sure that the quality of services we provide is second-to-none.

Ready to get IT Support with Associated Telecom? Get in touch to see how we can offer a bespoke IT support package tailored to your needs.

  • Service Desk
  • Managed Security
  • Strategic Consultancy
  • Flexibility to your needs
  • Remote and On-site support
  • No surprises, just clarity

Speak to our IT Support
team today.
Contact us now
Why choose us?
Monthly Fee For All Your IT Services – No Surprises!

Our ongoing support contracts offer the variety of services needed for your business. A support contract gives you peace of mind when it comes to managing your business computers and IT resources.

Experience

Our team have over 25 years experience of providing IT support to businesses just like yours! With expertise in hardware, software, backup and security our UK based staff can assist in every area of your support needs.

Prevention

At Associated Telecom, we are firm believers in the power of prevention. We utilise a range of advanced technologies to maximise our proactive approach meaning you can anticipate a 30% reduction in the number of support tickets annually compared to your existing provider and we can ensure swift resolution of any concerns that may arise.

what people have to say

As a strategic partner with Mainline, Associated Telecom delivers great levels of EE business as well as excellent customer support both pre and post sale. Our partnership with Associated Telecom has been established for a number of years and the team are engaging, customer focused and professional.

Mainline Digital Communications Ltd, a wholly-owned subsidiary of BT

Plan.com has been partners with Associated Telecom since December 2014. From the very beginning, Associated Telecom has shared our focus and commitment to delivering the best possible customer service and experience, ensuring customers remain loyal and satisfied.

Pete McMurrie, Head of Customer and Partner Experience – Plan.com

I have used Associated Telecom for 2 years now and they have answered all my needs. My Veteran Support Group answers the needs of Veterans of all ages and it’s great to know that communications are on point so as to keep the continuity of the business running. I really couldn’t be happier with the service and care they provide.

Craig Robbins – MD – CVSG

The service from Associated Telecom over the last two years has taken the “hassle factor” out of running mobile phones …. Any issues have been dealt with quickly and effectively and I would have no hesitation in recommending Associated Telecom.

Richard Beedle – Richard Beedle Steel Solutions Ltd

 

 

From the first meeting and especially since joining Associated Telecom we have been thoroughly impressed with their advice, excellent level of service and with the reduction in cost we have experienced. Based on this we would have no hesitation in recommending Associated Telecom to other local businesses.’

Ashley Washington – WZ Packaging Limited

 

“Associated Telecom have provided mobile phones for Energize team over the past two years and since changing to them we’ve had better phone signal, cheaper bills and on-going support from the Associated Telecom team.”

Chris Child – Chief Executive, Energize